Dec 24, 2012

Excel 2013 Error: There was a problem sending the command to the program

I installed excel 2013 and I think everything went well during the installation. But I find there is something wrong with excel when double click a spreadsheet file and it will pop up a strange error dialog:

To fix the problem, we should do like this, and this is for Excel 2013 and Excel 2010:

  1. Click the File tab, and then click Options.
  2. Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box in the General area. (You need to scroll down quite a lot to see the General area)
  3. Click OK.


][UNREAL][ said...

Don't work.

Ayman Alansary said...

not working

Rudhesh Saha said...

Solved the issue.....please read below and reply.

Method 1 – Check Shortcut to Program
The first thing to do is to check and make sure that the shortcut to the program like IE 9 or Excel is not being run as administrator. Right-click on the shortcut and choose Properties. Then go to the Compatibility tab and make sure the Run program as administrator box is not checked.

filousophe said...


i just feel like to share what worked for me as this thing really annoyed me for several months.

i researched on several websites/sources and all the solutions i have come across do not work. such solutions include but are not limited to:

1) clearing of the checkbox of that DDE thing.
2) registry edit (too risky for non-savvy PC users like me)
3) unchecking of "run as administrator"

but just recently, i uninstalled a program called Tune Up utilities and then the annoying error was gone. so what i would suggest for others is to check which programs do you think are incompatible with your MS Office. then uninstall that (those) program (s).

hope that helps.